Privacy Policy

Last updated: January 2026

Introduction

At Lucky Spin Safari, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our resort. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website:

• Contact Information: Your name and email address when you submit our contact form.
• Enquiry Details: The subject and content of your message when you reach out to us.
• Usage Data: Information about how you navigate and use our website, including pages visited and time spent on pages.
• Cookie Data: Information stored through cookies, as described in our Cookie Policy section below.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the information or services you request.
• To improve our website content and user experience.
• To understand how visitors interact with our website so we can enhance our offerings.
• To maintain the security and integrity of our website.
• To comply with applicable legal obligations.

Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. We use the following types of cookies:

• Essential Cookies: These are necessary for the website to function properly and cannot be disabled.
• Preference Cookies: These remember your choices and preferences, such as your cookie consent decision.
• Analytics Cookies: These help us understand how visitors interact with our website, allowing us to improve our content and services.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect your browsing experience. Our cookie banner allows you to accept or decline non-essential cookies.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular reviews of our security practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete information.
• Right to Erasure: You may request that we delete your personal information, subject to certain exceptions.
• Right to Object: You may object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not directed to individuals under the legal gambling age, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page and revise the date at the top. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us through our contact page.